Terms & Conditions:

• - Our minimum tradesman booking is ONE hour. All hourly rates are per technician. Specialist trades may incur an additional fee .

• - If you need to reschedule or cancel a confirmed booking, please give us 48 hours notice to avoid a cancellation fee. This fee is based on the first hour the appointment was scheduled for.  The customer will be liable for any costs incurred (parking fees or materials purchased in advance).

• - All appointments scheduled in writing or by verbal agreement will be subject to these T&C's.

• - Our invoice terms: full payment seven (7) days from receipt of the invoice. Failing this, a surcharge of £50 per week will be applied to the outstanding balancing owing until the invoice has been settled in FULL.

• - Free quotes are subject to the client being at the property at the agreed time. If keys need to be collected to carry out a quote, this will be subject to the hourly charge.

• - All fixed price quotes given in writing will not be subject to our hourly rates.

• - Premier Electric LTD reserves the right to refuse or decline work at it's own discretion.

• - Hourly work rates: The total charge to the Customer shall consist of the cost of materials supplied by Premier Electric LTD, and any miscellaneous charges such as parking, consumables, waste disposal fees etc, and the amount of time spent by the operative in carrying out works (including all time spent in obtaining materials), charged in accordance with the Premier Electric LTD's current hourly rates.

• - Quotes & fixed price work shall be given as a firm cost, including Labour & Materials. Time frames given to complete quoted & fixed price work are estimated time frames and shall not reflect the fixed price agreed upon to carry out the work. This is to take in to account any unforeseen circumstances that may arise when the work is carried out. Where a quote/fixed price work has been accepted by a customer, these fixed price/quote terms become applicable.

• Where a written quote has been supplied to the Customer the total charge to the Customer referred to in the quote may be revised in the following circumstances: 

• (i) if after submission of the estimate the Customer instructs the Premier Electric LTD (whether orally or in writing) to carry out additional works not referred to in the estimate.

• (ii) if after submission of the estimate there is an increase in the price of materials.

• (iii) if after submission of the estimate (before or during the works)  it is discovered that further works need to be carried out which were not anticipated.

• Premier Electric LTD shall not be bound by any estimates given orally. -

• The Guarantee shall be for labour only in respect of faulty workmanship for 6 months from the date of completion. Any materials installed by Premier Electric LTD will be guaranteed for 3 months. Upon then, it will be the customers responsibility to contact the manufacturer in regards to any repairs/defective items. The Guarantee will become null & void if the work/appliance completed/supplied by Premier Electric LTD is: (a) Subject to misuse or negligence. (b) Repaired, modified or tampered with by anyone other than an operative of Premier Electric LTD. Premier Electric LTD will accept no liability for, or guarantee suitability, for materials supplied by the Customer & will accept no liability for any consequential damage or fault.

• Premier Electric LTD will not guarantee any work in respect of blockages in waste & drainage systems etc. Premier Electric LTD will not guarantee any work undertaken on instruction from the customer & against the written or verbal advice of the technician. Work is guaranteed only in respect of work directly undertaken by Premier Electric LTD and when payment in full has been made.  Premier Electric LTD shall not be held liable or responsible for any damage or defect resulting from work not fully guaranteed or where recommended work has not been carried out.